
The Service Pricing HandbookWhat to Charge, How to Raise Your Prices, and What to Say When Customers Tell You It's Too Expensive
Consylion Business
Practical handbooks on marketing, sales, operations, finance, and management, plus one for the small business owner.

The Service Pricing HandbookWhat to Charge, How to Raise Your Prices, and What to Say When Customers Tell You It's Too Expensive

The Sales Closing HandbookScripts and Ready-Made Answers That Turn Quotes into Sales without Sounding Pushy

The Leadership HandbookFrom Hands-On Expert to Manager: Delegate, Follow Up, and Build a Team That Works without You Hovering over It

The Sales HandbookFunnel, Campaigns, CRM, and Targets So You Sell Every Month, Not Just When a Customer Shows Up

The Productivity HandbookTime, Focus, and Priorities for the Owner Who's Always Putting Out Fires

The Persuasion HandbookThe Principles That Get Customers to Say Yes, Applied to WhatsApp, Proposals, and Ads

The Negotiation HandbookStrategy, Research, and Scripts to Close Better Deals with Customers, Suppliers, and Banks

The Cash Flow and Profit HandbookWhy Your Business Sells Well and Still Has No Money Left, and How to Build the Cash Flow That Fixes It

The People Management HandbookHire Right, Evaluate Fairly, and Keep Your Best People, without an HR Department

The Customer Service and Experience HandbookGive Your Team a Service Standard from First Contact to after the Sale

The Business Management HandbookThe Tools to Organize Your Business, Set Priorities, and Stop Putting Out Fires

The Communication HandbookSpeak in Public, Run Meetings, and Handle Tough Conversations without Freezing

The Strategy and Planning HandbookFrom Assessment to Annual Plan, with a Weekly Meeting to Track Execution

The Owner's Finances HandbookKeep Personal and Business Money Apart, Set Your Owner's Pay, and Build an Emergency Fund

The Marketing HandbookTools to Attract Customers without Relying on Referrals

The Project Management HandbookFrom Kanban to Scrum for Small Business

The Process HandbookSOPs So Your Business Runs without You

The Prospecting HandbookA Pipeline That Doesn't Depend on Referrals

The Business AI HandbookWhere to Use AI in Your Business, and Where Not To, with Clear Rules That Protect Your Customers

The Offer HandbookHow to Put Together What You Sell So Customers Say Yes

The Positioning and Brand HandbookEscape the Price War and Become Known for What You Do Best

The Digital Marketing HandbookThe Channels That Actually Bring In Customers

The Copywriting HandbookCopy That Sells on Sales Pages, Ads, Emails, and DMs

The Feedback and Difficult Conversations HandbookScripts to Praise, Correct, and Say What Nobody Wants to Say

The Quality Tools HandbookIshikawa, 5 Whys, Pareto, and 5S in Practice

The Metrics HandbookThe Numbers Every Owner Should Check Each Week, without Getting Buried in Spreadsheets

The Decision-Making HandbookDecide with Clear Criteria, Not on Impulse

The Business Model HandbookFrom the Canvas to Your First Test

The Product Pricing HandbookCost, Markup, and Pricing for Every Sales Channel

The Consultant's HandbookDiagnose and Solve Business Problems

The First-Time Manager's HandbookYour First 90 Days in Charge, without Steamrolling Your Team or Letting It Run You

The Performance Review HandbookIndividual Targets, 360° Reviews, and Performance Conversations, without Forms Nobody Takes Seriously

The Delegation HandbookGet Yourself Out of the Day-to-Day, Task by Task, without Letting Your Standards Slip

The Meetings HandbookShort Meetings That Make Decisions

The Goals and OKRs HandbookTargets Your Team Understands and Goes After

The Culture and Engagement HandbookValues That Turn into Behavior

The Problem-Solving HandbookFrom a Well-Defined Problem to a Fix That Sticks, without Hunting for Someone to Blame

The WhatsApp Sales HandbookFrom the First "Hi" to Getting Paid

The Hiring HandbookJob Posts, Interviews, and Skills Tests That Lead to the Right Hire

The Sales Team Training HandbookHire, Train, and Coach the People Who Sell

The After-Sale and Customer Success HandbookCustomers Who Renew and Refer Others

The Consultative Selling HandbookSPIN and B2B Selling

The Complaints and Customer Recovery HandbookPublic Complaints, Bad Reviews, and Angry Customers, Handled without Improvising

The Instagram for Business HandbookA Profile, Content, and DMs That Sell

The Paid Ads HandbookMeta Ads and Google Ads on a Small Budget

The Public Speaking and Presentations HandbookSpeak in Public, Present Proposals, and Give Talks

The Consumer Behavior HandbookWhy Customers Buy (and Why They Don't)

The Local Marketing HandbookGoogle, Your Neighborhood, and Referrals for Brick-and-Mortar Businesses

The Product and Service Launch HandbookPresales, Waitlists, and Launching What's New

The Storytelling HandbookStories That Sell and Lead, without Making Things Up or Memorizing a Script

The Cost Management HandbookFixed and Variable Costs, Overhead Allocation, and Where to Cut without Losing Sales or Quality

The Small Business Tax Paperwork HandbookTaxes, Deadlines, and Paperwork for Owners: What to Send, What to Ask, and What to Check with Your Accountant

The Collections and Late Payments HandbookGet Paid on Time and Collect Overdue Bills without Losing the Customer

The Business Credit and Debt HandbookWorking Capital, Loans, and Renegotiation, without Deciding on the Spot at the Bank

The Income Statement and Business Numbers HandbookUnderstand What Your Accountant Sends You and Decide by the Numbers, without Becoming an Accountant

The Business Partners HandbookAgreements, Owner's Pay, and Profit Sharing, Settled Before a Fight Forces the Issue

The AI Prompts for Business HandbookAI Every Day for Customer Service, Sales, and Management, without Generic Output

The Purchasing and Inventory HandbookBuy Right, Turn Your Inventory, and Negotiate with Suppliers, without Tying Up Cash on the Shelf

The Product and Service Development HandbookFrom the Problem to Your First Customer, Testing on Paper Before You Spend

The Automation HandbookTools and Integrations for Small Teams

The Conflict Management HandbookTeam, Partner, and Customer Conflicts, Resolved with a Method and without Taking Sides

The Change Management HandbookChange without Losing Your Team

The Risk and Crisis HandbookWhat Could Break Your Business, and Your Plan B

The Family Business and Succession HandbookFamily, Partners, and Heirs, without Leaving Succession Until the Founder Is Gone

The Onboarding and Training HandbookAn Employee's First 30 Days, from the First Shift to Working Solo

The Roles and Compensation HandbookWhat to Pay and How People Grow in Your Company

The Governance and Compliance HandbookRules, Controls, and Data Privacy in a Small Business

The Emotional Intelligence at Work HandbookPressure, Conflict, and Decisions without Blowing Up

The Referral HandbookReferral Programs and Customer Advocates, without Relying on Luck

The Retail Sales HandbookDisplays, Counter, and Store Team: More People Buying, and Buying More, without Cutting Prices

The Partnerships and Sales Channels HandbookResellers, Reps, and Affiliates to Sell beyond Your Own Store, without Giving Up Margin

The Recurring Revenue and Subscriptions HandbookPlans, Clubs, and Repeat Revenue, without Discounts That Don't Pay Off

The Content Marketing HandbookContent That Attracts Customers, Not Just Followers

The Market Research and Buyer Persona HandbookKnow Your Customer Before You Invest, without Hiring a Research Firm

The E-commerce HandbookAn Online Store That Sells

The Online Marketplaces HandbookAmazon, TikTok Shop, and Other Marketplaces, without Selling at a Loss

The Owner's Personal Brand HandbookAuthority without Becoming an Influencer

The Growth HandbookExperiments to Grow on a Small Budget

The Business Budget HandbookYour Financial Plan for the Year: Sales, Expenses, Profit, and Cash, Tracked Month by Month

The Financial Turnaround HandbookDiagnosis, Plan, and Routine to Get Your Business Out of the Red without Betting What's Left

The Networking HandbookRelationships That Bring Customers, Partners, and Opportunities, without Forcing the Sale

The Business Valuation and Sale HandbookWhat Your Business Is Worth and How to Sell It, without Taking the First Offer

The Business Plan HandbookFrom Idea to Company, with Numbers a Bank or Investor Can Check, and No Spreadsheets for Show

The Scaling Operations HandbookCapacity, People, and Controls to Grow without Missing Deadlines or Letting Quality Slip

The Lean for Small Business HandbookCut Waste, Lead Times, and Idle Inventory without Cutting People

The Innovation HandbookDesign Thinking and Fast Idea Testing

The Logistics and Delivery HandbookShipping, Lead Times, and Routes to Deliver on the Promised Day, without Shipping Costs Eating Your Margin

The Digital Transformation HandbookSystems, Data, and Digital Processes

The Franchising and Expansion HandbookOpen a Second Location or Franchise Your Business

The Small Business Cybersecurity HandbookPasswords, Backups, Scams, and Customer Data: The Basic Protection Every Small Business Needs

The Service Operations HandbookScheduling, Capacity, and Service Standards

The Owner's Habits and Discipline HandbookRoutines That Stick without Relying on Motivation

The Entrepreneur's Mindset HandbookPersonal Accountability and a Growth Mindset, Applied to Your Business

The Owner's Wealth HandbookFrom Business Profit to Personal Wealth: Savings, Investing, and Retirement for Owners

The Stoicism for Entrepreneurs HandbookCalm, Decisions, and Focus on What's within Your Control

The Creativity and Ideas in Business HandbookGenerate, Test, and Choose Ideas Day to Day

The Business Essentialism HandbookFewer Customers, Products, and Projects, More Profit

The Entrepreneur's Resilience HandbookFail, Go Under, and Start Over without Losing Your Head

The Clear Thinking HandbookThe Biases That Lead Owners to Bad Decisions

The Accelerated Learning HandbookLearn a New Subject in Weeks, with AI and a Method

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